Returns – Q2

No refunds will be made except for defects or damage to the garments.
Items must be returned in their original condition, including labels and any packaging. All products will be inspected upon return. Delays caused by the transport company are not valid reasons for returns.

How long do I have to return the garments?
You have 48 hours from the moment you receive the products at your store to make a return. Items must be returned in their original condition, including labels and packaging. All products will be inspected upon return.

Do I have to pay anything to make an exchange?
No, shipping costs for returns from your store are completely free. Items must be returned in their original condition, including labels and packaging. All products will be inspected upon return.

What kind of products can I return or exchange?
Please note that for hygiene reasons, certain products cannot be returned unless they are still in their original packaging or are defective. Items must be returned in their original condition, including labels and packaging. All products will be inspected upon return.